Shipping & Terms

PACKING

Small prints on very heavy paper are sent flat packed. Medium and large prints are sent rolled in wide diameter tubes. Originals are bubble wrapped and packed accordingly.

POSTAGE RATES 

Within u.k -  All goods are sent via British Mail 1st class 'SIGNED FOR' - which is tracked and a barcode is supplied. Large items are sent via ParcelForce or Courier (DPD, FEDEX, UPS).

Uk Delivery is usually within 7 days,  but please allow 14 days for busy periods and holidays

International Shipping - Items are sent via Royal Mail and are Tracked and Signed. Delivery is usually within 14 days, but allow 28 days for busy periods and holidays depending on your location. 

Upon receipt of your  order you will be notified by email and another email notifies you when the order is on its way with Royal Mail racking information.

PLEASE NOTE: DUE TO THE COVID19 PANDEMIC UK AND INTERNATIONAL DELIVERY WILL TAKE LONGER.

RETURNS

If for any reason you are unhappy with your purchase, please inform me by email within 24 hours of receiving the goods. All damages must be reported by email within 24 hours of the goods being received.

DAMAGES

I will not accept liability for damage/loss in transit. It is your responsibility to inspect the packaging on delivery before signing for, any obvious structural damage to the tubes/box must be brought to the attention of the postal delivery service before opening. I initially require photographic evidence of the damage within 24 hours of receipt, I will however NOT accept photographic evidence as proof of a destroyed print, if I ask you to destroy the print - you are responsible for posting the stamp /signature and number corner to me at the address below, use a recorded service to avoid dispute.

REPLACEMENTS: 

I will only replace prints if replacements are available, otherwise you will be offered a full or part refund. I DO NOT replace main edition prints with AP’s or PP’s, I hold a small amount from the main edition back to replace loss/damages. If these are depleted - then a full/part refund will be offered, any not used will be made available.

REFUNDS: 

If you are unhappy with your purchase please contact me by email within 24 hours of receipt of your order. Refunds will be given strictly by discretion. I reserve the right to issue refunds at any time prior to delivery.

COPYRIGHT:

Copyright is retained by Swifty-Grafix . No images images to be reproduced without express written permission.